Status
Everything is working.
Last check 1 min ago (). We check every five minutes from our own server, the way a visitor's browser would. The same data as JSON.
- Chat on websitesThe chat bubble and conversations on your website.Workingsince
- AI answersThe AI that writes replies to visitors.WorkingNo chats needed an AI answer in the last 15 minutes.since
- Inbox and dashboardWhere your team reads and answers chats.Workingsince
- Team alertsEmail, text and phone alerts to your team.Workingsince
Chat on websites, last 90 days
99.33%up
UpHad troubleNot fully checkedBefore our checks
Measured since , rounded down, never up. In these 90 days: 5 min down and 2 h 8 min when our checks did not run, which counts against us, never for us.
Incidents, last 90 days
- Our checks stopped14 min
Our checks. We could not check the service during this time, so it does not count as up. - Our checks stopped13 min
Our checks. We could not check the service during this time, so it does not count as up. - Our checks stopped16 min
Our checks. We could not check the service during this time, so it does not count as up. - Our checks stopped22 min
Our checks. We could not check the service during this time, so it does not count as up. - Our checks stopped16 min
Our checks. We could not check the service during this time, so it does not count as up. - Our checks stopped23 min
Our checks. We could not check the service during this time, so it does not count as up. - Our checks stopped12 min
Our checks. We could not check the service during this time, so it does not count as up. - Our checks stopped12 min
Our checks. We could not check the service during this time, so it does not count as up.
Backup server
Standing by, ready to take over if our main server goes down.
Chat load time
0.10 s to load, the middle value of the last 24 hours' checks (266).
How we check
Every 5 minutes our server loads the chat the way a visitor's browser does. If our checks stop, that time counts as not up.
A part is marked as having trouble after it fails two checks in a row, five minutes apart, and the incident closes at the first good check. BEM staff can add a plain explanation to an incident; its times and every figure on this page are measured and cannot be edited.
How your data is kept is on the trust page.